Question 1

How can I book a VR Escape Room?

Accepted Answer

Please book your desired date directly on our homepage. To do so, click on Prices and Tickets (javascript:void(0))in the menu bar at the top. Choose your location , the escape game and the desired number of players . You can then choose a date (day and time) that suits you and buy your ticket directly online.
After your payment you will receive a confirmation email and your invoice.

Question 2

Which payment methods are available?

Accepted Answer

The following options are available:
 • credit card
 • PayPal
 • Sofortüberweisung
 • cash/card payment on site

Question 3

Is the VR Escape Room suitable for events (company party, birthday party, etc.)?"

Accepted Answer

You are welcome to book a team building, birthday party or bachelor/bachelorette party with us.
 
Simply send us your request to office@virtual-escape.at (mailto:office@virtual-escape.at)or call us directly at +43 676 5841300 (tel:+43 676 5841300)(telephone inquiries from Mon-Sun 15:00-21:00)

Question 4

Will we see and hear each other in the game?

Accepted Answer

Yes. In all of our VR escape room games you see and hear each other. You see each other as individual characters in the game and hear each other through our noise-cancelling headphones.

Question 5

Can one get sick?

Accepted Answer

Basically not. Our developers have made sure that the escape rooms are designed in such a way that motion sickness is as unlikely as possible. However, it cannot be completely ruled out and if you suffer from a higher sensitivity, please let the game leader know before the game begins so that he or she can take certain precautions.

Question 6

In which languages can you play the adventures?

Accepted Answer

In most cases, you don’t need any language skills to play our VR games.

Question 7

Are there age restrictions?

Accepted Answer

We recommend a minimum age of 10 years , as the user must be able to handle the technology and the puzzles are also challenging.

Question 8

Info for glasses wearers

Accepted Answer

As long as your glasses have a standard frame and are not overly large, they will fit under the VR headset without any problems. However, it is definitely more comfortable without them.

Question 9

Is there a risk of injury or other danger?

Accepted Answer

No. You move through the VR Escape Room in a room that has been cleared for you, or you are always in a free area.

Question 10

Can pregnant women participate?

Accepted Answer

YES. In principle, it is not a problem for pregnant women to play a VR escape room, as we do not place any great physical strain on you and do not require any special clothing for our experience. However, you should note that you will have to stand or (in Huxley's case) walk for up to 60 minutes and you will often bend down to the ground. Our recommendation for pregnant women is our "Family Experiences" (javascript:void(0))category. We accept no liability.

Question 11

Will anyone help us if we get stuck?

Accepted Answer

An experienced game master will be at your side the entire time. You can also ask him if you are stuck or have other problems.

Question 12

How can I purchase vouchers for Virtual Escape experiences?

Accepted Answer

To purchase vouchers for virtual reality experiences, visit our website and navigate to the "Vouchers" (https://www.virtual-escape.games/virtual-reality-gutschein)section. Select the desired voucher value, provide the recipient's details and proceed to payment. The voucher will be sent electronically to the recipient's email for them to redeem at their convenience.

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